Frequently Asked Questions

1. I would like to get a certificate of enrollment from the English Preparatory Program.

Go to the Preparatory Program Student Affairs. (Rectorate Building, 2nd Floor)

2. I would like to get a certificate of enrollment from the University.

Go to the Student Affairs Office. (Rectorate Building, Ground Floor)

3. I could not take the mid-term exam and I have a valid excuse. (Medical report/ death certificate)

Apply to the Preparatory Program Student Affairs with a petition.

4. I would like to object to an exam result.

Apply to the Preparatory Program Student Affairs with a petition.

5. I have a question, a need and/or a complaint about an academic subject.

Go to the Academic Advisor or to the Group Coordinator. (Rectorate Building, 2nd Floor)

6.  I have a question, a need and/or a complaint or need a detailed information on an administrative subject.

Go to the Administrative Coordinator. (Rectorate Building, 2nd Floor)

7. I would like to learn the status of my attendance.

Check via e-donusum

8. I have completed two years at the Preparatory Program and have been unsuccessful. What do I need to do?

Go to the Academic Advisor or to the Administrative Coordinator. (Rectorate Building, 2nd Floor)

9. I need assistance and extra material to improve my English.

Go to the Assistant Coordinators of your level.

10. I would like to take a printout/ have something photocopied.

Go to the photocopy room on the ground floor.

11. I would like to receive support on exam anxiety, effective studying methods etc.

Go to the Psychological Guidance and Counselling Unit who is responsible for your group.

12. I lost a first degree relative and could not come to school.

Go to the Academic Advisor or to the Administrative Coordinator. (Rectorate Building, 2nd Floor)